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Rechtliches

AGB

Die Allgemeinen Geschäftsbedingungen der Purité GmbH für Verbraucher und Geschäftskunden. Rechtlich verbindlich ist die deutsche Fassung.

For consumers ordering via our webshop. As of 10/2026.

1. Scope and Definitions

1.1 These GTC apply to all contracts concluded between Purité GmbH, with its registered office in Karlsruhe (Germany), hereinafter referred to as the “Seller”, and customers who order products via our webshop.

1.2 Customers within the meaning of these GTC are consumers (Section 13 of the German Civil Code, BGB). Consumers are natural persons who enter into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.

1.3 Deviating terms and conditions of the customer shall not be recognised unless the Seller expressly agrees to their validity in writing.

1.4 German law applies exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this applies only insofar as it does not conflict with mandatory consumer protection provisions of the country in which the consumer has their habitual residence.

1.5 “Products” means beverages which the Seller has developed or has had developed on its behalf and which it distributes under its own brand.

2. Offer and Conclusion of Contract in the Webshop

2.1 The presentation of the products in the webshop does not constitute a legally binding offer, but merely an invitation to place an order (“invitatio ad offerendum”).

2.2 By clicking the “Buy now” button, the customer submits a binding offer to purchase the products contained in the shopping cart.

2.3 The Seller will first send the customer an automatic acknowledgement of receipt by e-mail, which confirms receipt of the order but does not yet constitute acceptance of the offer.

2.4 The contract is concluded when the Seller accepts the order by means of a separate order confirmation sent by e-mail or by dispatching the ordered goods.

2.5 The language of the contract is German.

2.6 The text of the contract is stored by the Seller. The customer can access these GTC on the website at any time. The order details will be sent to the customer by e-mail.

2.7 Supplements and amendments to the agreements made, including these General Terms and Conditions, must be made in writing in order to be effective. Transmission by means of telecommunication, in particular by e-mail or fax, is sufficient to satisfy the written form requirement.

3. Products and Prices

3.1 The Seller develops, produces (through audited contract fillers) and distributes beverages under its own brand.

3.2 The prices stated are final prices in euros (EUR) and include statutory VAT. Shipping costs are shown separately and are clearly stated before the order is completed.

3.3 The Seller reserves the right to change technical specifications, ingredients, packaging or manufacturing processes within reasonable limits, provided that this does not result in any material impairment of the contractually agreed quality.

3.4 Information provided by the Seller on the weight, filling quantity, dimensions or colours of the products constitutes approximate values and not guaranteed quality characteristics, insofar as this is customary in the trade and legally permissible and provided that the usability of the product is not impaired. Product images may differ slightly from the actual product (e.g. due to printing tolerances or seasonal packaging changes). Essential product characteristics are always stated correctly and completely.

3.5 Contract filling is carried out by audited partner companies. The Seller remains responsible to the customer for quality, compliance with marketing requirements and brand management.

4. Terms of Payment

4.1 The payment methods available in the webshop are displayed on the checkout page (e.g. credit card, PayPal, payment in advance – where offered).

4.2 In the case of payment in advance, the amount must be transferred within seven (7) days of the order confirmation. If this deadline is exceeded, the Seller may rescind the contract.

4.3 In the event of default in payment, statutory default interest applies (Section 288 BGB). For consumers, the default interest rate is 5 percentage points above the base interest rate. In the event of default in payment, the Seller is entitled to withhold further deliveries until the outstanding amount has been settled.

4.4 Invoices are issued electronically by e-mail unless the customer expressly requests a paper invoice.

5. Transport, Delivery and Transfer of Risk

5.1 The Seller delivers within Germany and – if stated on the website – to other countries. The scope of delivery is set out in the order confirmation.

5.2 Delivery times are stated on the product page and during the ordering process. Unless a different delivery time is stated, the delivery time within Germany is up to 5 working days.

5.3 For consumers, the risk of accidental loss and accidental deterioration of the goods passes to the customer only upon handover of the goods to the customer – even if the goods are shipped to a third party at the customer’s request.

5.4 Shipping costs are borne by the customer unless free shipping is expressly stated. The amount of the shipping costs will be communicated before the order is completed.

5.5 If the delivery cannot be made and the customer is responsible for this, the customer shall bear the resulting return costs and, where applicable, the costs of re-delivery.

5.6 The Seller determines the packaging and shipping method appropriate for transport at its own discretion, depending on the order.

6. Retention of Title

6.1 The goods delivered remain the property of the Seller until all claims arising from the contract have been paid in full.

6.2 The retention of title extends to all claims arising from the contract, including interest and costs.

7. Warranty

7.1 The statutory warranty rights apply. For consumers, the warranty period is two years from delivery of the goods.

7.2 If a defect becomes apparent within one year of delivery, it is presumed that the goods were already defective at the time of delivery, unless this presumption is incompatible with the nature of the goods or of the defect (statutory reversal of the burden of proof).

7.3 In the case of justified defects, the Seller shall initially be entitled to subsequent performance (replacement delivery or repair). If subsequent performance fails or is refused by the Seller, the customer may rescind the contract, reduce the purchase price or claim damages.

7.4 Obvious transport damage must be reported to the carrier without undue delay. This does not affect the customer’s statutory warranty rights.

8. Product Safety and Food Law Regulations

8.1 The Seller ensures that all products comply with the food law regulations of the European Union.

8.2 Allergens and ingredients are stated on the packaging and – where possible – on the website in accordance with the Food Information to Consumers Regulation (Regulation (EU) No 1169/2011).

8.3 Products must not be altered or mislabelled by the customer. Labels must be kept legible, durable and unaltered.

9. Right of Withdrawal for Consumers

9.1 Consumers have the statutory right to withdraw from this contract within 14 days without giving any reason.

9.2 The withdrawal period is 14 days from the day on which the consumer (or a third party designated by the consumer) took possession of the goods. In the case of partial deliveries, the period begins with the last partial delivery.

9.3 To exercise the right of withdrawal, an unequivocal statement addressed to the following is sufficient: Purité GmbH, Roonstraße 23a, 76137 Karlsruhe, Germany, e-mail: info@puritetea.com. The withdrawal function at puritetea.com/withdrawal or the model withdrawal form on our website may be used for this purpose.

9.4 To meet the withdrawal deadline, it is sufficient to send the notification before the period expires.

9.5 Consequences of withdrawal: In the event of an effective withdrawal, any performance received by either party must be returned. The Seller will refund all payments, including delivery costs (with the exception of additional costs resulting from the choice of a type of delivery other than the least expensive standard delivery), without undue delay and at the latest within 14 days of receipt of the withdrawal. The consumer bears the direct costs of returning the goods.

9.6 Exclusion of the right of withdrawal: The right of withdrawal does not apply to goods that are liable to deteriorate rapidly, nor to sealed goods that are not suitable for return for reasons of health protection or hygiene and whose seal has been removed after delivery.

9.7 The full withdrawal policy and the model withdrawal form can be accessed separately on the website at puritetea.com/withdrawal-policy.

10. Product Recall

10.1 In the event of a product recall ordered by the authorities or carried out voluntarily, the Seller will inform the affected customers without undue delay by appropriate means.

10.2 The costs of the recall shall be borne by the party within whose sphere of responsibility the cause lies.

10.3 In the event of a product recall, the customer is requested to stop using the affected product and to make it available at the request of the Seller or the competent authority. The Seller will inform customers without undue delay about the recall procedure and any refund arrangements.

11. Liability

11.1 The Seller is liable without limitation for intent and gross negligence as well as for damage resulting from injury to life, body or health.

11.2 In the case of slight negligence, the Seller is liable only for the breach of an essential contractual obligation (cardinal obligation), and such liability is limited to the foreseeable damage typical for this type of contract.

11.3 Liability for consequential damage, loss of profit or indirect damage is excluded to the extent permitted by law.

11.4 Liability under the German Product Liability Act (ProdHaftG) and under other mandatory statutory provisions remains unaffected.

12. Data Protection

12.1 Personal data is processed exclusively in accordance with applicable data protection law and only for the purposes of contract processing, customer service and communication, as well as for compliance with legal obligations.

12.2 The following data is processed: contact data, order and payment data, and the content of communications.

12.3 Data is passed on to third parties (e.g. shipping service providers, payment service providers) only insofar as this is necessary for the performance of the contract.

12.4 Personal data is stored in accordance with statutory requirements for as long as is necessary for the purpose of the processing.

12.5 Detailed information on data processing and on the rights of data subjects can be found in the privacy policy at puritetea.com/privacy-policy.

13. Severability Clause

13.1 Should any clause of these GTC be invalid, the remainder of the contract shall remain valid.

13.2 If the invalidity of a provision is based on a measure of performance or time (deadline or date) specified therein, the provision shall be deemed agreed with the legally permissible measure that comes closest to the original measure. Otherwise, the invalid provision shall be replaced by the statutory provisions.

14. Applicable Law and Place of Jurisdiction

14.1 German law applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this is subject to the mandatory protective provisions of the country of the consumer’s habitual residence.

14.2 In the event of disputes with consumers, the statutory place of jurisdiction applies.

14.3 In the event of any discrepancies between the German version of these GTC and any translation, the German version shall prevail.